Terms & Conditions

Last updated: 23 July 2026

These Terms & Conditions ("Terms") govern your use of the Your Coach mobile application (the "App") operated by Your Coach ("we", "us", or "our"). By downloading, accessing, or using the App you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility and accounts

• You must be at least 16 years old (or the minimum age required in your country) to use the App.
• You are responsible for keeping your login credentials secure and for all activity under your account.
• You agree to provide accurate information and to keep it up to date.

2. The service

Your Coach lets members track workouts, follow workout and meal plans, monitor progress, and communicate with personal trainers ("coaches"). Coaches are independent users who create and sell plans and provide coaching through the App. We provide the platform; we do not employ coaches and are not responsible for the advice, plans, or conduct of any coach or member.

3. Health disclaimer

4. Subscriptions, purchases, and billing

• Free trial. New members may receive a 30-day free trial. If you do not subscribe, access to paid features ends when the trial expires.
• Subscription. The subscription is an auto-renewable in-app purchase billed through your Apple App Store or Google Play account. It renews automatically each period unless you cancel at least 24 hours before the current period ends.
• Plan purchases. Individual workout and meal plans may be sold as one-time in-app purchases at the listed price.
• Payment processor. All payments are handled by Apple and Google. We do not receive your card details. Prices, taxes, and currency are shown and charged by the app store.
• Managing and cancelling. You manage, cancel, or request refunds for purchases through your app-store account settings, subject to Apple's and Google's policies. Cancelling stops future renewals; you keep access until the end of the paid period.

5. Coaches and revenue share

Coaches must be approved before publishing plans and are responsible for the accuracy, legality, and quality of the content they publish. Coaches receive a share of the listed price of each plan they sell, as disclosed to them in the App, with the remainder retained by us. Coaches are responsible for their own taxes and for the payout details they provide.

6. Acceptable use

You agree not to:

• Use the App for any unlawful, harmful, or abusive purpose;
• Upload content that is illegal, offensive, infringing, or that you do not have the right to share;
• Harass, threaten, or impersonate any person, including coaches or other members;
• Attempt to gain unauthorised access to the App, other users' data, or our systems;
• Interfere with, disrupt, reverse-engineer, or circumvent security or payment features of the App.

We may suspend or terminate accounts that violate these Terms.

7. Community guidelines and objectionable content

When you send messages or share content with coaches or other members, you must not post content that is harassing, threatening, hateful, sexually explicit, defamatory, or otherwise objectionable, and you must not abuse, bully, or spam other users.

• Report. You can report any message or user directly from the chat screen (open the menu in the top-right of a conversation, or press and hold a message). Reports are sent to our moderation team.
• Block. You can block any user from the chat screen. A blocked user can no longer message you, and you will no longer see their messages.
• Our response. We review reported content and aim to act on valid reports within 24 hours — which may include removing content and suspending or terminating the accounts of users who violate these guidelines.

If you encounter objectionable content or an abusive user, please report it in the app or contact us at devs.creativeaura@gmail.com.

8. User content

You retain ownership of the content you create or upload (such as plans, messages, and photos). You grant us a limited licence to host, store, and display that content solely to operate the App and provide the service to you and, where applicable, to the coaches or members you interact with. You are responsible for the content you submit.

9. Intellectual property

The App, its design, and all content we provide (excluding user content) are owned by Your Coach and protected by intellectual-property laws. You may not copy, modify, distribute, or create derivative works from the App without our permission.

10. Disclaimers and limitation of liability

The App is provided "as is" and "as available", without warranties of any kind, whether express or implied. We do not warrant that the App will be uninterrupted, error-free, or that any fitness result will be achieved. To the maximum extent permitted by law, Your Coach and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from your use of the App, coach guidance, or any plan. Nothing in these Terms limits liability that cannot be limited under applicable law.

11. Termination

You may stop using the App and request account deletion at any time. We may suspend or terminate your access if you breach these Terms or if we discontinue the service. Provisions that by their nature should survive termination (such as intellectual property, disclaimers, and limitation of liability) will survive.

12. Changes to these Terms

We may update these Terms from time to time. We will update the "Last updated" date and, where appropriate, notify you in the App. Continued use after changes take effect means you accept the updated Terms.

13. Governing law

These Terms are governed by applicable law. To the extent permitted, any dispute will be resolved on an individual basis. Where mandatory consumer-protection laws of your country of residence apply, nothing in these Terms overrides those rights.

14. Contact us

Questions about these Terms? Contact us at devs.creativeaura@gmail.com.