Your Coach

Privacy Policy

Last updated: 22 July 2026

This Privacy Policy explains how Your Coach ("we", "us", or "our") collects, uses, and protects your information when you use the Your Coach mobile application (the "App"). By using the App you agree to the practices described here.

Short version: We collect the information you give us to run your fitness account, track your progress, connect you with coaches, and process subscriptions. We do not sell your personal data. Coaches you buy a plan from can see your fitness progress. You can edit your information in the App or request deletion at any time.

1. Who we are

Your Coach is a fitness coaching app that lets members track workouts, follow workout and meal plans, monitor progress, and communicate with personal trainers ("coaches"). We are the data controller for the personal information described in this policy. For any privacy question or request, contact us at devs.creativeaura@gmail.com.

2. Information we collect

Information you provide

Category	Examples
Account	Email address, and the name you sign in with. You can sign in with email/password, Google, or Apple.
Profile	Full name, mobile number (optional), date of birth, gender, height, weight, body type, fitness level, fitness goals, and weekly workout goal.
Health & fitness	Injuries or medical conditions you choose to enter, your body-weight log over time, workout sessions (exercises, sets, reps, weights), and progress photos you upload.
Photos	Profile picture and progress photos, captured with your camera or chosen from your photo library (only when you choose to add them).
Messages	The content of chat messages you exchange with coaches.
Coach details (coaches only)	If you register as a coach: your specialization, biography, certifications, and bank payout details (account holder name, bank, branch, and account number) used to pay your earnings.

Information collected automatically

Device & notification data: a push-notification token and your device's time zone, so we can deliver reminders and message notifications at the right time.
Technical data: our backend provider (Google Firebase) may process basic technical and diagnostic information, such as device identifiers and app performance data, as part of delivering the service.

Payments

Subscriptions and in-app purchases are processed entirely by the Apple App Store and Google Play. We never receive or store your card or bank-card details. We store a record of your transactions (product, amount, date, and the store's transaction identifier) and your subscription status so we can give you access to the features you paid for.

3. How we use your information

To create and manage your account and profile.
To provide the core service: build and track workouts, show your progress and personal records, and deliver workout and meal plans.
To connect you with coaches and enable messaging between you and a coach.
To process and validate subscriptions and purchases through the app stores, and to keep your access status accurate.
To send reminders and notifications you have not turned off.
To operate, secure, debug, and improve the App.
To comply with legal obligations and enforce our Terms.

4. How your information is shared

Coaches and your data: When you purchase a plan from a coach, that coach becomes connected to you and can view your fitness progress — including your profile basics, workout history, body-weight chart, and personal records — so they can support your training. Coaches cannot see your progress unless you buy one of their plans. Progress photos are not shared with coaches.

Beyond that, we share information only:

With coaches you message or buy from, as described above and to enable your conversations.
With service providers that run the App on our behalf — principally Google Firebase (authentication, database, file storage, cloud functions, push messaging, and hosting), and Apple and Google for sign-in, push delivery, and payment processing. These providers process data under their own terms and security controls.
For legal reasons, if required by law or to protect the rights, safety, and security of our users or the service.

We do not sell your personal data, and we do not use it for third-party advertising.

5. Where your data is stored

Your information is stored on Google Cloud / Firebase infrastructure and may be processed in data centres outside your country of residence. We rely on Google's security and compliance measures to protect data in transit and at rest.

6. Data retention

We keep your information for as long as your account is active. If you delete your account, we delete or anonymise your personal data within a reasonable period, except where we must retain certain records (for example, transaction records) to meet legal, accounting, or fraud-prevention obligations.

7. Your rights and choices

Access and correction: You can view and edit most of your information directly in the App (Profile and settings).
Deletion: You can request deletion of your account and associated data by contacting devs.creativeaura@gmail.com. We will action verified requests within a reasonable time.
Notifications: You can turn off reminders and message notifications in the App's notification settings or in your device settings.
Subscriptions: You can manage or cancel your subscription any time in your Apple App Store or Google Play account settings.
Data-protection rights: Depending on where you live, you may have rights to access, correct, export, restrict, or object to the processing of your personal data. To exercise any of these, contact us at the email above.

8. Security

We protect your data using industry-standard measures, including encrypted connections (HTTPS/TLS) and access rules that restrict each user to their own data. Coaches, administrators, and our backend functions can access only the data needed for the functions described in this policy. No method of transmission or storage is completely secure, but we work to protect your information and to promptly address any issues.

9. Children

The App is not directed to children. You must be at least 16 years old (or the minimum age required in your country to consent to online services) to use Your Coach. We do not knowingly collect personal data from children below that age. If you believe a child has provided us information, contact us and we will remove it.

10. Health information

Some information you enter — such as injuries, medical conditions, body weight, and photos — is sensitive. We use it only to provide and personalise the fitness features you request, and we never sell it. The App provides general fitness tools and is not a medical service; it does not provide medical advice, diagnosis, or treatment.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above and, where appropriate, notify you in the App. Continued use of the App after changes take effect means you accept the updated policy.

12. Contact us

If you have any questions, requests, or complaints about this policy or your data, contact us at devs.creativeaura@gmail.com.